If you are eligible for a Vectis Card through your benefits scheme, your Vectis Card and information pack will be sent to you.
For a full list of participating offer venues please visit the 'Find an Offer' section or download the 'Vectis Card' mobile app from the Apple Store and Google Play.
No, your Vectis Card is ready to use and does not need to be registered or activated. Simply show the card in participating venues to receive your discount.
You will need to check either the offer page or the retailer's terms and conditions before making purchases with the Vectis Card as the offers vary from retailer to retailer.
No, you show the Vectis Card in-store to receive your discount and do not need to load money to it.
Some offers may require you to quote a code or present a voucher as well as your Vectis Card. Without presenting all of the required information, you may in some rare instances not receive your discount. Please check each individual offer information on the 'Find an offer' section or on the Vectis Card App.
Please contact the company who gave you your Vectis Card for a replacement.
If you have a question you haven't found the answer to here then please feel free to contact us at email@example.com