Vectis Card Terms and Conditions
We recommend you familiarise yourself with our user terms and conditions before using the Vectis Card. You may also wish to retain a copy for future reference. If anything isn't clear then please contact us.
For Vectis Card Holders:
Our Vectis Card enables access to savings arranged with retailers to save you money. You will have access to the Vectis Card offers, app and website for the duration of the contract with our client. We reserve the right to deny users access to the website without prior notice and at any time. We work hard to ensure all information on the website is valid and accurate. If we make a mistake we'll put things right as soon as we are aware of the mistake so you don't lose out. Whilst we make every effort to ensure our offers and information advertised on our website are exclusive, valid and correct some retail partner and service providers may promote offers and services outside and above what we advertise on our website.
The client and retail partner and service providers can change or withdraw their offer, services or information at any time and sometimes without notice. We endeavor to inform you and update our information immediately but acknowledge that there may be times that some of the information advertised maybe incorrect. The retail partner and service providers that feature on this website have been chosen by us for their service, product quality, reputation and commitment to customer satisfaction.
We agree to:
- Conduct reasonable due diligence on all service providers we use and retail partners we link to.
- Require all such service providers and retail partners to only use your personal data to the extent necessary to provide you with the product and/or services you require and gain your consent to any uses of your personal data beyond this.
- Assist you and do all that we reasonably can to resolve any complaints you may have with those service providers and/or retail partners. In the unlikely event that you are not happy with our service we, our service providers and/or retail partner offers, please contact us and tell us as soon as possible and give us a reasonable opportunity to fix the problem.
We will endeavor to keep you fully informed in resolving your complaint. However, subject to our commitment to you, please note:
- When your use your Vectis Card offers, please be aware that retailers or service providers will they'll have their own terms and conditions which you'll be agreeing to if you choose to purchase from them.
- To the extent we have complied with our commitment to you, we have no liability to you for any failure on the part of the retail partner and service providers to fulfil any obligation owed to you, for any misrepresentation any such person might make or permit nor any defective or deficient product or service area they might supply to you.
- The sale and supply of goods by our retail partner and service providers will be subject to English and Welsh law, and the English and Welsh courts will have jurisdiction in respect of any dispute arising from the sale.
- Our website information is intended to help you save money and provide information for our client. We do not advise which retailers to choose or buy from.
Use of Our Information and Discounts:
- The Vectis Card offers, website and app is also available for use by the user's immediate family and members of their household, however there may be offers which are strictly available to the user only. This will be highlighted in the retail partner and service provider terms and conditions.
- You are not allowed to advertise, use, give, or resell any offer or information associated with the website or offer to do so or use it in connection with a competition, promotion, business and charitable or any other similar venture without our permission.
- You should not copy, reproduce, re-distribute, republish, download, post, broadcast, transmit or otherwise use the site content in any way except for your own personal, non-commercial use.
If you have been found to have distributed codes, you may be subject to the following actions:
- You will be prevented from using this website, as will all members of your household.
- Our client, retail partner and service providers and any website where this information may have been posted will be notified and appropriate action may be taken by such third parties.
- This may lead to you being banned from those other websites.
- You will be required to refund any discounts or benefits offered to yourself or your household.
- You will be responsible for all discounts found to have been made through illegal disclosure of discount codes.